Back to overview
Downtime

Requests Timing Out

Nov 14 at 03:30am CST
Affected services
SureCart Platform

Resolved
Nov 14 at 04:00am CST

Request times have been improved, but we are still investiging degraded performance.

Created
Nov 14 at 03:30am CST

We are experiencing requests timing out across the platform due to elevated throughput and performance issues with a downstream service. We are diagnosing the issue and working on a fix.